Website PRIVACY POLICY

1. What is Personal Information

Personal information is any information or opinion that identifies you, or could reasonably identify you. This applies whether the information is true or not, and whether it is recorded in any form.

Information that does not identify you is generally not considered personal information and is not covered by this policy.

 

2. What Information We Collect

The personal information we collect depends on how you use this website. This may include:

• Your name

• Your email address

 

3. How We Collect Information

We may collect personal information when you:

• Enter details into forms on this website

• Contact us directly

We also use cookies to help improve your experience on the website. Cookies allow us to understand how the website is used, but they do not usually identify you personally.

 

4. Why We Collect Personal Information

We collect personal information to:

• Provide you with services and information

• Improve your experience on our website

• Communicate with you, including marketing communications

Your information may be shared with trusted service providers who help us operate the website. This may include technical support and maintenance providers.

By using this website, you consent to receiving marketing communications from us where it is reasonable to expect this. We do not use sensitive personal information for marketing. You can opt out at any time by contacting us.

 

5. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate.

To do this, please contact us using the details below. In some cases, we may be required by law to disclose information to authorised authorities.

 

6. Complaints

If you believe we have not handled your personal information correctly, you can contact us to make a complaint.

We will review all complaints carefully and may contact you for more information. If the issue cannot be resolved, you may refer the matter to the Office of the Australian Information Commissioner.

 

7. Contact Us

If you have any questions about this Privacy Policy, want to access your information, or make a complaint, please contact us at: chaleen@chaleenbotha.com